Each installation includes device connectivity with driver installation for up to 5 workstations. For additional workstations there will be a charge of $160 per hour.
Installation of Facilities Manager is included at no charge.
Customer hereby acknowledges that it has requested EIS to install certain software or hardware products ("the products") on customer's computer hardware, peripherals, network hardware, and network software ("the Computer"). Customer acknowledges that EIS has no knowledge or
control over the type of software currently on the customer's computer or the environment in which it operates some software, including existing
software which may contain configurations or algorithms which are incompatible with the products. Customer acknowledges that because of these and other factors which are beyond the control of EIS, there are risks associated with the installation or service of the products including, without limitation, the risk that the data on the computer may be damaged or deleted.
Customer acknowledges that it is advisable and the sole responsibility of the customer, prior to installation or service of products, to back up all data contained on the computer which the customer, in its sole discretion, deems necessary, including, without limitation, all directories, subdirectories, and partitions. If any data is damaged or deleted, customer is responsible for restoring such data to the computer.
In consideration of EIS agreeing to perform such installation, customer agrees for itself, its employees, agents, successors, and assigns from any and all claims, debts, liabilities, costs, expenses (including attorneys fees), damages, actions, and causes of action of service, maintenance, function or use of the products and the actions of any employees or agents of EIS related to the installation, maintenance, function, or use of the software or hardware.
Facilities Manager is software that permits automatic monitoring of the device (for example, a copier or printer). Facilities Manager will provide the following types of functionality: remote meter reading, supply usage, reporting of malfunction/error codes and in-bound machine adjustments or firmware upgrades. The data and information gathered by Facilities Manager is sent to an off-site server maintained by EIS. Facilities Manager cannot and does not collect your document content or user information. You may request, at any time, that the Facilities Manager Services be deactivated. If you request Facilities Manager be removed, or elect to not have Facilities Manager installed, you will be charged $3 per meter, per device. EIS retains all rights, title and interest to the data collected by Facilities Manager, which it may use or provide to third parties authorized by EIS to service your machines and in order to provide better service to you. Except for the limited data capture by Facilities Manager, EIS does not have any rights to your documents or information. White papers for Facilities Manager are available upon request.
Data ports, network drops, network, cables, USB/Firewire/Parallel cables, network switches and power receptacles are to be provided by the customer.
EIS warrants the connectivity for 30 days. In any instance, even within the 30-day warranty period, the customer updates the operating system, upgrades the network server, and/or purchases a new workstation, thus requiring additional service(s) connecting the EIS device; this service will be billed at a rate of $160.00 per hour with a 1 hour minimum.
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